Integrating PrintReleaf with Print Audit

PrintReleaf offers a software integration with Print Audit to automatically and securely synchronize customer paper consumption data from your Print Audit server to PrintReleaf.

Integration Overview

PrintReleaf utilizes Print Audit’s built-in scheduled report functionality to receive a nightly device inventory report from your Print Audit server.

When the report is received, PrintReleaf processes paper consumption metrics for each of your customers and deposits the data into the customer’s PrintReleaf account.

At the end of each month, PrintReleaf totals each customer’s paper consumption for that month, equates it to forest impact measured in trees, and issues a Certificate of Reforestation to the customer certifying that their paper consumption has been reforested.

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Configuring the Integration

At a high-level, setup of the Print Audit integration involves three parts:

1. Registering your Print Audit server in PrintReleaf
2. Configuring the scheduled report on your Print Audit server
3. Connecting customer feeds to map your Print Audit customers to their respective accounts in PrintReleaf

Step 1

To register your Print Audit server in PrintReleaf, you provide the URL of your server and PrintReleaf generates and returns three credentials that are necessary to configure the scheduled report on your Print Audit server in step 2: Web Service URL, Username, and Password.

Step 2

In the Reporting > Data Exports section of your Print Audit dealer portal, you configure a Device Inventory (XML) report scheduled to be delivered to PrintReleaf each night. In the report settings, you select to deliver the report via Web Service and provide the URL, Username, and Password generated for your by PrintReleaf in step 1. When receiving the report from your Print Audit server, PrintReleaf uses these credentials to identify your Print Audit server. In the Print Audit report settings, you have the option to synchronize paper consumption from all devices in Print Audit, or only devices marked as ‘managed’.

Step 3

Once your Print Audit server is registered in PrintReleaf and the device inventory report is scheduled in your Print Audit dealer portal, you can begin registering individual customer feeds that should be synchronized from your Print Audit server to PrintReleaf. To register a customer feed, you supply the customer’s Print Audit Account ID. The Print Audit Account ID is used by PrintReleaf to identify the matching customer in reports received by Print Audit.

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Data Collection & Flow

Once per day, your Print Audit server securely delivers a Device Inventory report to PrintReleaf’s webhook endpoint. PrintReleaf identifies your Print Audit server and authenticates receipt of the report via the integration credentials delivered alongside the report payload data. PrintReleaf processes the report to extract and synchronize paper consumption data for each of your customer feeds registered in PrintReleaf.

Customer data only flows from Print Audit to PrintReleaf; PrintReleaf cannot access your server and never writes new data to your Print Audit server.

Print Audit Customer Data provided to PrintReleaf

PrintReleaf uses the Print Audit Device Inventory XML report to regularly receive customer paper consumption data from your server. PrintReleaf parses the report to identify devices belonging to customers with feeds registered in PrintReleaf and extracts five data points for each customer device:

• Account ID
• Device ID
• Small page count
• Large page count
• Duplex page count

PrintReleaf normalizes the small page count, large page count, and duplex page count to determine the number of “standard pages” (8.5”x11” 20lb bond). PrintReleaf synchronizes the normalized meter data with its own database, calculates the daily deltas, and deposits the page counts to the customer’s account.

PrintReleaf does not store any other data about the customer or their devices.

For a complete data specification of the Print Audit Device Inventory report used by PrintReleaf, generate and download a copy of the report inside your Print Audit server.

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Integration Health Checks

PrintReleaf passively monitors the health of your Print Audit integration on two levels: the server level and the feed level.

The server health check is performed by determining that PrintReleaf is regularly receiving report data from your Print Audit server. If PrintReleaf has not received a report from your server in 7 days, the server is marked as unhealthy. This often indicates the scheduled report is misconfigured on your Print Audit serve.

At the individual feed level, PrintReleaf monitors the flow of inbound paper consumption data. If the feed has not received new data from Print Audit in 3 business days, the feed is marked as unhealthy. This often indicates the DCA is stale because the device meter data in the Print Audit report has not changed.

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Data Security

Encryption

In transit, all network traffic to and from PrintReleaf’s web servers, data collectors, and APIs is transmitted via HTTPS. HTTP requests are not permitted. At rest, sensitive data (e.g. server credentials) are encrypted using industry standard hashing functions and ciphers.

Personal Data Security & PII

PrintReleaf does not collect, store, or have access to any sensitive or private information about PrintReleaf users or their print activity. For users, PrintReleaf does not collect any Personally Identifiable Information (PII) – only the user’s full name and email as provided during registration. For more information, please visit PrintReleaf’s privacy policy which outlines this in more detail: https://printreleaf.com/privacy